Ordered items will usually be shipped within 2 business days (excluding Saturdays, Sundays, and holidays).
*Excluding cases where the number of days is separately stated on the product description page, and pre-ordered or back-ordered items.
Shipping costs: ■Honshu, Shikoku, Kyushu: 880 yen ■Hokkaido, Okinawa: 1,380 yen
Any number of items ordered at the same time can be shipped together for one shipping fee.
If you have any requests regarding delivery date and time, delivery to a branch office, etc., please enter them in the "Message to our store" box displayed on the shopping cart screen.
Returns and Exchanges
If you are not satisfied with your product, please contact us within 7 days of delivery and we will refund your money.
However, there are conditions for returns, so please see our "Refund Policy" for details.
![[KTW] Ikasa M37 Wooden Stock, Beech](http://rock-et.jp/cdn/shop/files/ithacam37-w-stock_1024x1024.jpg?v=1752740434)
